Billing and payments

How do I make a payment to my credit card?

See our contact pages for detailed payment addresses and instructions.

Can I arrange for pre-authorized payments on my account?

Yes. Your total minimum payment due can be debited directly from your personal chequing account on a monthly basis (or you can pay more if you prefer). To enroll, please print and complete the PDF Authorization Form and send it to our attention by facsimile at 1-800-871-0994.
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What is the total minimum payment due?

It is the minimum amount that you are required to pay by the total minimum payment due date in relation to an account statement to maintain your account in good standing. Each statement period that your account has a balance you will be required to pay the total minimum payment due. Please refer to your Account Agreement and account statement for details.

Can I make a payment on my MBNA account with another MBNA credit card?


How do I sign up for paperless statements?

Customers who use online banking can get account statements electronically rather than on paper.

To get paperless statements: Access online banking  and select the "Go Paperless" link in the Accounts Overview.

Click here to Learn More

What is Credit Alert®?

Credit Alert® is an optional identity protection and credit monitoring service that includes access to your credit report and credit score. Charges for this service are billed monthly to your account.
Learn more about Credit Alert®>

What is CreditWise®?

CreditWise® is an optional insurance that can make your credit card payments in the event of involuntary unemployment, disability, critical illness and accidental death or dismemberment. Charges for this service are billed monthly to your account.
Learn more about CreditWise®>