Billing and payments

How do I make a payment to my credit card?

See our contact pages for detailed payment addresses and instructions.


Can I arrange for pre-authorized payments on my account?

Yes. Your total minimum payment due can be debited directly from your personal chequing account on a monthly basis (or you can pay more if you prefer). You may call our Customer Service associates at 1-800-347-6262 and we can assist you in setting up a pre-authorized debit.
Alternatively, please print and complete the PDF Authorization Form and send it to our attention by facsimile at 1-800-871-0994.
PDF format requires Adobe Reader.


What is the total minimum payment due?

It is the minimum amount that you are required to pay by the total minimum payment due date in relation to an account statement to maintain your account in good standing. Each statement period that your account has a balance you will be required to pay the total minimum payment due. Please refer to your Account Agreement and account statement for details.


Can I make a payment on my MBNA account with another MBNA credit card?

No.


How do I sign up for paperless statements?

Customers who use online banking can get account statements electronically rather than on paper.

To get paperless statements: Access online banking  and select the "Go Paperless" link in the Accounts Overview.

Click here to Learn More


What is Credit Alert®?

Credit Alert® is an optional identity protection and credit monitoring service that includes access to your credit report and credit score. Charges for this service are billed monthly to your account.
Learn more about Credit Alert®>


What is MBNA Credit Card Payment Protection Plan?

MBNA Credit Card Payment Protection Plan is an optional insurance that can help you make your credit card payments in the event you suffer a job loss or a total disability. It also protects your credit card balance in the event you pass away. Premium charges for this plan are billed monthly to your account. Learn more about What is MBNA Credit Card Payment Protection Plan?>