Identity Protection

Credit Alert® Plus helps you monitor, manage and protect your valuable credit and identity information.


$19.99 plus applicable taxes per month (30-day trial period available at no cost).


Credit Alert® Plus helps you monitor, manage and protect your credit and identity information. Terms and conditions apply.

  1. Credit report: You will receive an easy-to-read copy of your Equifax credit report with your credit score so you can make sure that your information is accurate with no unexpected activity.

  2. Daily monitoring and surveillance: Credit report inquiries are key indicators of identity fraud and are monitored from both major Canadian credit reporting agencies — Equifax and TransUnion. Mail or e-mail alerts allow you to respond quickly when identity fraud is suspected.

  3. Quarterly credit update report: Every three months, you will receive a new score, information on any new accounts opened, certain inquiries made, address changes and identification information changes.

  4. Credit education specialists: Credit education specialists can help you understand your credit report, walk you through credit or fraud issues and explain how information is obtained and retained by the credit reporting agencies.

  5. Identity theft victim assistance and restoration services: You will have access to trained specialists at the Credit Fraud Resource Centre who will walk you through the steps of restoring your credit if you should become a victim of identity theft.

  6. Security software: Help protect your computer and internet identity from hackers, thanks to anti-virus and anti-key logging software.

  7. 24/7 online access: Access your credit information any time on the Credit Alert® website or mobile app.

Ways to apply

  • Apply Online

    Enroll online

    Make sure you’re protected by signing up for Credit Alert® Plus.

  • Call Us

    Call to enroll

    Monday to Friday: 9 a.m. to
    9 p.m. (Eastern Time)
    Saturday: 10 a.m. to 6 p.m. (Eastern Time)

    1-800-548-2610 1-800-548-2610

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