When we need to verify your identity online, there are two key steps:
Step 1: Login as you normally would by using your login credentials. Most of the time this is all you need to do to login.
Step 2: If we need to verify your identity further, for example, when you login from a device we don't recognize or if you're changing your password, we prompt you to get a one-time security code by text or voice message. When you get your security code, you simply enter it onto the MBNA online banking screen and continue banking
We only require you to use Two-Step Verification when you login from a device we don't recognize. A recognized device is any device that you regularly use to access your MBNA online banking accounts.
To view, update and add phone numbers to receive one-time security codes, go to Security Settings. Please note that standard wireless carrier message and data rates may apply for text messages.