MBNA Mobile App Privacy Policy

When you access or use the Application, the Application will collect personal information you input into the Application, financial information, transactional data, IP address, other device-related information such as the make and model of your device, device identification number (IMEI), its operating system, information about the screen size and the date and time of your use.

We may use this information to provide or enhance the app-specific products or services, to facilitate the operation of our Application, to help us understand how our users use our Application, for our internal analytics and reporting, authentication and security (including fraud prevention), and to improve the functionality of our Application.

We may disclose your information to our suppliers and agents who assist us in providing mobile application services to you. These suppliers and agents may be located in Canada or other jurisdictions and may access, use or disclose your information to meet legal or regulatory obligations, including responding to requests from government, regulators, courts and law enforcement authorities, in those jurisdictions.

Please note the ability to collect certain personal information is controlled by your device. For example your device may control the ability to disclose your device's geolocation or provide access to your contacts, photos and/or camera. Please refer to the documentation for your device regarding how to allow or block the collection of location or certain device information. If you choose not to provide location or certain device information, some services you request may not operate effectively.

The following chart lists the type of information we collect through the Application and why:

Information we collect Why we collect this information
Financial information (including transactional data) and other personal information you provide through the application or you have allowed the application to obtain. We collect your financial and other personal information to provide you with certain services through our application.
IP Address: A unique numerical label that identifies your device and allows it to communicate over a computer network. We use your IP address for purposes that include:
  • Communicating with your device
  • Providing you with services
  • Identifying your jurisdiction for legal and regulatory purposes
  • Authentication and security (including fraud prevention)
Other Device-related information:
  • Make and model of your device;
  • Operating system of your device;
  • Information about your device's screen size;
  • Date and time of your use of the mobile app.
We use this information to:
  • Identify and communicate with your device (e.g., send push notifications)
  • Authenticate you and your device
  • Provide you with services and offers compatible with your device
  • Perform analytics
  • Prevent fraud
  • Determine the eligibility of your device
Wearables/OTHER Bluetooth on the device Allow your device and your wearable to communicate with the Application for applewatch

Please see the MBNA Privacy and Personal Information Protection Notice available at https://www.mbna.ca/privacy/index.jsp for more information about our privacy practices.