Accessibility at MBNA: Meeting Each Customer’s Needs

Man with glasses sitting at his kitchen table while searching on his laptop

Whether you choose to bank online or by phone, MBNA makes accessibility a priority.

Our commitment to each customer experience starts with taking steps to make banking accessible to every customer. From online banking to alternate format documents, we are committed to meeting our customers’ needs.



Accessibility services

Alternate formats for monthly statements and a number of other documents needed to service an account are available in the following formats:

  • Large Print
  • Braille (Grade 1)
  • Braille (Grade 2)
  • eText CD
  • Audio CD
  • Accessible PDF (PDF/UA)
  • AccessOne (Accessible PDF that includes large print format)

Devices

For help customizing any of the following features, choose the appropriate link(s) for your operating system and/or browser below.

  • Increasing the size of text on the screen
  • Magnifying the contents on the screen
  • Enabling high-contrast text
  • Having the words on screen read out loud to you

Operating systems

To modify system colours, text size, mouse pointers or enable text-to-speech, choose the appropriate link for your operating system.

Browsers

To learn how to use the zoom magnification features or enable high-contrast text, choose the link for your browser.


Employment opportunities

Illustration depicting four people with varying abilities standing in a line cheering.
Join a supportive and inclusive working environment.
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