MBNA Canada Bank ("MBNA") is the leading provider of affinity and co-branded credit cards in Canada, the largest MasterCard credit card issuer in Canada and the country's fourth largest credit card issuing bank. MBNA credit cards and services are endorsed by nearly 900 Canadian organizations, credit union and financial institutions, sports associations and educational institutions. Our distinction in the marketplace comes from our commitment to finding the right customers and keeping them. As part of the Bank of America family of companies, we are focused on creating opportunities for our customers, shareholders and communities.
MBNA continues to be one of the National Capital Region's top employers. MBNA has been honoured as the recipient of several awards including Contact Centre of the Year award in 2009 as presented by the Ottawa Regional Contact Centre Association (ORCCA).
Our associates invested over 35,000 hours of their time volunteering in our communities, creating a better environment within which we live and work. Since opening for business in Canada more than 12 years ago, MBNA and our associates have donated more than $3.1 million to the United Way/Centraide.
Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves clients in more than 150 countries.
Complete Public Accountability Statement 2009 is also available in printable PDF format.
Public Accountability Statement (PDF)
PDF format requires Adobe Reader